AI Service — Social DM

Someone DMs You at 9pm.
You're Not Checking Instagram.

AI auto-responds to Instagram, Facebook and Messenger DMs the moment they land — qualifying, answering FAQs, and booking directly inside the chat, day or night.

Add Social DM AI

Part of the Rapid Lead Revival AI system.

Your Inbox Has
Three Front Doors

A lead can message you on Instagram, Facebook, or Messenger — and most businesses are only really watching one of them.

📥

DMs pile up unread

Between running the business and checking three separate inboxes, social DMs are the first thing to get missed.

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Leads message outside work hours

Someone browsing your Instagram at 9pm isn't going to wait until 9am tomorrow for a reply — they'll message someone else instead.

🧊

A cold DM stays cold fast

The interest that made them message you fades within minutes if nobody answers — and they rarely message twice.

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Three inboxes, no single view

Nobody's tracking who's already been replied to across all three channels — so leads get missed or double-handled.

Every DM Answered.
The Moment It Lands.

Social DM AI connects to Instagram, Facebook and Messenger, and responds the instant a message comes in — on any of them.

1

A DM lands on any connected channel.

Instagram, Facebook, or Messenger — the AI is watching all three at once and responds within moments, not whenever someone next checks the app.

2

AI reads intent and answers instantly.

Pricing, availability, "do you do X?" — the common questions get answered immediately, in your voice.

3

Qualifies and books directly in-thread.

No forcing the lead onto a different platform or a phone call. Booking happens inside the same conversation they started.

4

Escalates to a human for anything outside its scope.

Anything genuinely complex is handed straight to your team — the AI doesn't guess or stall.

5

Every conversation logged to CRM.

No lead falls through a gap between platforms — every DM conversation is tracked in one place.

What Changes
When Every DM Gets an Instant Reply

Without Social DM AI

  • DMs wait hours, or get missed entirely
  • Evening and weekend messages go unanswered
  • Three inboxes, no single view
  • Interested leads go quiet and message elsewhere
  • Staff time spent hunting across platforms

With Social DM AI

  • Every DM answered within moments, on any channel
  • Works around the clock, not just business hours
  • One system watching Instagram, Facebook and Messenger
  • Leads get qualified and booked in the same thread
  • Your team only sees what actually needs them

What You're
Probably Wondering

Does it sound robotic in the DMs?

It's written in your business's voice and trained on the questions your leads actually ask, so replies read like a fast, helpful person — not a canned auto-reply. Anything outside its scope is handed to a human rather than forced into a generic response.

Does it work across Instagram, Facebook, and Messenger together?

Yes. All three connect into the same system, so a DM on any channel gets the same instant response and the same conversation history — instead of three separate inboxes nobody's fully watching.

What happens if it can't answer something?

It escalates straight to your team rather than guessing. The AI handles the common, repetitive questions and books what it can — anything genuinely outside its scope gets flagged so a real person picks it up.

Add Social DM AI
to Your System

Book a 20-minute call and we'll show you exactly how it connects to your Instagram, Facebook and Messenger.

Pick a time below